To create an environment that fosters relationships that allow people to grow and feel valued, so that customers and employees can achieve their goals.
We provide employees the freedom to improve process and product along with the support, resources, and feedback to pursue mastery.
We insist on collaboration between technicians and customers to drive product and process quality.
We insist on corporate independence because we have strong ideas about the values a successful organization must have. This independence allows us to make decisions in accordance with these values.
We believe that diversity influences employee and customer growth and makes people feel valued; therefore we pursue diversity.
We assume that everyone has a desire to be happy. We believe that successful organizations can be peaceful, balanced, and low-stress and that these things support happiness. We will not pursue success in ways that threaten employee well-being.